FAQ - SENCO Manager
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Q |
I get an error message when I open SENCO Manager
for the first time |
A |
Close SENCO Manager.
Put the installation CD in the machine and click on
the 'Update system files' button on the 'Welcome' screen
then follow the instructions. Alternatively click
here to download the fix. |
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Q |
In Windows Vista I have a message warning
me of a "Potential security threat" when I open SENCO
Manager 7 for the first time after installing it. |
A |
Please be assured that there is absolutely no security
threat posed by SENCO Manager and that this
message is caused by a Microsoft-acknowledged “bug” in
Windows Vista. You will not see the message again unless
you login as a different user in which case again,
you will see the message once only. |
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Q |
I get an error message when I try
to import from the Common Transfer File. |
A |
If you have problems importing from your CTF, getting
an error message every time you try, this may be because
your computer does not yet have the latest Microsoft
Windows ® updates installed. In the meantime, we
recommend that you Click
here to download and install Microsoft's MSXML4
which will allow you to import from your CTF. |
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Q |
Our school has upgraded to SIMS.Net. What is
the procedure for creating a Common Transfer File? |
A |
The only difference in the procedure with SIMS.Net
is that you no longer need to create a dummy destination
school. Just follow the procedure for creating a CTF
when a pupil
leaves
your
school
but
select all
the
pupils
in the school or the required pupils and then set the
destination LEA as "ENGLAND".
If you need further help with CTF in SIMS.Net, please
call us on 0845 402 9918 and we can email you more
detailed
instructions. |
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Q |
"There is no Group EP to preview or print" - what does
this mean? |
A |
At least one target should be selected
for the Group and at least one main area of concern. |
