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FAQ - Provision Map Writer (Online version)

Download latest versions of SIMS reports for automatic SIMS data uploads:

When you log into PMW you may be notified of available updates for your SIMSlink software. You may apply these updates in two ways. Either:

a) simply open your SIMSlink application ("PMWupload") and the update will happen automatically. Now save your upload options again.

b) download and unzip these revised SIMS reports then import the reports into SIMS.

 

Ethnic background data is missing after my SIMS link pupil data is uploaded. .

This is a known issue with SIMS.net reports and is documented in KB75618 . Click the link below to download and save a SIMS database patch that fixes the problem. The following installation method is recommended:


Unzip the patch into it's own folder
On the server go to start.. programs.. sims.. dbupgrade
Choose the option to run patches inside a folder (and choose your folder!)
Enter details....
Server: (local)\SIMS2005
Database: sims
Username and password : your normal SIMS details
Click Install

This will do a full SQL backup and then run the patch.

IT IS RECOMMENDED THAT YOU CONTACT YOUR SIMS SUPPORT SERVICE BEFORE INSTALLING THE PATCH.

Download SIMS database patch #11799

Error when exporting from a report to Excel, PDF etc. : "Internet Explorer cannot download ... ReportViewerWebControl.axd from www.provisionmapwriter.co.uk..."

This is a browser cache issue. Documents produced in SSL (secure web connection) generally will not cache. Since SSL will not cache the secured document there is nothing to reference, resulting in the error message. Please try the following:

From Internet Explorer, go to: tools/internet options/advanced - scroll to the security section/uncheck “do not save encrypted pages”

Error when printing a report: "Unable to load client print control"

This error relates to a required Microsoft Active X control which in most cases is automatically installed when the print button is clicked. If appropriate administrator rights are absent from the account the user will see the above error.

To fix this, either apply administrator rights to automatically download and install Active X objects or if that's not possible, download and run the "RSClientPrint.cab" file to install the Active X onto the machine:

Free 28 day trial for all products. For more call 0845 402 9918 email sales@bluehills.co.uk

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